Heidi Capozzi, Executive Vice President and Global Chief People Officer at McDonald's.
Heidi Capozzi is EVP and Global Chief People Officer at McDonald's, where she oversees the company’s global human resources operations. In this role she leads Corporate Employee Relations, Diversity and Inclusion, Total Rewards and Talent Management, among other areas. Capozzi most recently served as Senior Vice President of Human Resources for the Chicago-based Boeing Company where she led initiatives for 160,000 employees across a $76 billion global enterprise. Since 2016, Capozzi has overseen Boeing’s leadership and learning, talent planning, employee and labor relations, total rewards and diversity and inclusion initiatives. Under her guidance Boeing reimagined their HR model and transformed talent development and mobility system wide. Capozzi previously served as Boeing’s Vice President of Talent & Leadership, where she was responsible for identifying and developing emerging leadership talent as well as running the company's leadership center in St. Louis. She held prior positions as director of Human Resources for the Airplane Programs division of Boeing Commercial Airplanes and director of Human Resources for the Surveillance and Engagement division of Boeing Military Aircraft. Capozzi is a member of the board of directors of the Chicago Botanic Garden, the Midtown Educational Foundation and the Human Resources Policy Association. She also is a member of the Rework America Task Force—a coalition of business, academic and policy leaders working to foster a 21st Century, skills-based labor market. Capozzi holds a bachelor's degree from Oberlin College in political science and East Asian studies and earned a master's degree in human resources and industrial relations from the University of Minnesota.
BREAKOUT SESSION SPEAKERS
Morning Sessions - Embracing COVID Learnings #workdifferent
Jen Stone, VP HR Global Functions
Matt Walter, VP HR Global Operations and Supply Chain
Christy Blake, VP HR Cranial and Spinal Technologies
Emily Boarman, HR Director Employee Experience
Keith LaPointe, VP HR Shared Services
"Discovering the Future of Work."
Jen Stone joined Medtronic in 2017. In her current role, she oversees the Human Resources’ talent, organization, and culture strategies for the global functions. She is focused on building a culture of strong team inclusion and engagement, shaping and delivering on company goals while providing personal growth and development for her team. Prior to Medtronic, Jen was the Chief Human Resources Officer for Portu-Sunberg, a Minneapolis based Retail Marketing firm. She championed the people strategy to maximize the value of each individual, while harnessing the collective knowledge and experience of the entire team to drive business growth. Jen spent 20+ years at Target in progressive HR leadership roles including overseeing the Talent Management function, consisting of C-suite succession planning, leadership development and executive coaching, performance management, and engagement and assessment practices for 350,000+ team members. Jen received her bachelor’s degree in Business Administration from the Carlson School of Management at the University of Minnesota. She lives with her husband Brad and their two children in a northern suburb of Minneapolis.
Matt Walter is Vice President of Human Resources for Global Operations and Supply Chain at Medtronic. He is responsible for leading the development and execution of HR strategies that help enable all aspects of the company’s operations including Manufacturing, Supply Chain, Supply Management, Operational Excellence and Transformation, Enterprise Risk and Facilities, and Operations Quality. Matt and his team of HR professionals support the 45,000 employees of the global operations workforce. Previous to his current role, Matt was the VP of Human Resources for Diabetes, and prior to that, the VP of Human Resources for Coronary and Structural Heart. Matt joined Medtronic as the VP of Global Talent Management, Organizational Effectiveness and Executive Development, where his key responsibilities included designing, developing, and executing enterprise talent services and solutions. Prior to joining Medtronic 2014, Matt served as Senior Director, Talent Management at Best Buy where he drove the global talent management agenda and philosophy. At Best Buy, Matt had Enterprise responsibility for talent & succession planning, performance management, human capital analytics & solutions, talent assessment, and employee engagement. Before joining Best Buy in 2012, Matt was SVP, Leadership and Talent Management for the Global Baking & Markets business at Bank of America/Merrill Lynch. In his role, Matt was the senior client manager for Global Equities, International Wealth Management, Global Research, FICC, and COO businesses. During his career at Bank of America, Matt also served as Leadership Development leader for various Enterprise functions including talent planning, analytics, executive assessment and development, and performance management. Before joining Bank of America in 2005, Matt was a Sr. Consultant/Testifying Expert at Landy LSG, in New York, NY. In that capacity he conducted original research and reviewed existing case law for offering independent and objective testimony for related HR litigation support. Matt graduated from Saint Francis University where he received a B.S. in Psychology. He also earned a Ph.D. in I/O Psychology from Colorado State University.
Christy Blake is the Vice President, Human Resources Cranial and Spinal Technologies at Medtronic, based in Memphis, Tennessee. Since joining Medtronic in 2010, Christy has held various HR Business Partner roles, including partnering with the Global Legal, Compliance and Government Affairs organizations, enabling functions in the Diabetes Group, and the commercial and R&D functions in the RTG Spine business. She also worked on the HR and Integration Management Office teams, co-leading “Day 1 Readiness” for the Covidien acquisition. Prior to Medtronic, Christy served 9 years as HR Leader for General Electric Capital business. In that role, she led various human resources initiatives including strategic workforce planning, supporting mergers and acquisitions, and leading cultural transformation within the Asset Management Services division. Christy received her Bachelor of Arts degree in Management from the University of Memphis and MBA from Christian Brothers University in Memphis, Tennessee. She is also a certified Senior Professional in Human Resources (SPHR) and Society for Human Resource Management-Senior Certified Professional (SHRM-SCP). Christy enjoys traveling, dancing, and spending time with family.
Emily Boarman is the HR Director leading Medtronic’s HR Employee Experience and HR Portal teams. She lives outside of Minneapolis, Minnesota. Prior to joining Medtronic, Emily worked as a leadership development consultant for a women’s organization in Memphis, TN, and then taught middle and high school Language Arts in Minnesota. Both roles were squarely in line with Emily’s passion for enabling growth, development, and continuous improvement. Emily has 8 years of experience at Medtronic. In her current role, she leads the organization’s Global HR Portal team which centralized HR content for the 90,000 employees into one location to simplify our employees’ experience to find HR content on-demand. Her role recently expanded to include the build of an HR Employee Experience team and program. This team exists to gather feedback from employees about their experience with HR, and share insights with HR partners to improve processes and systems in support of employees. Emily received her Bachelor of Arts degree with a focus on English Education from Montana State University, and an MBA with a specialization in Information Technology Management from Capella University. Emily enjoys spending time with her wife and son, reading, cooking, and playing golf, tennis, and gardening when the Minnesota weather allows for it.
Keith LaPointe currently serves as Medtronic’s Vice President of HR Shared Services, leading the global team providing HR call center, case management, and operational support to 90,000 employees and managers. Prior to his current role, Keith lead Global Talent Acquisition. Keith came to Medtronic via the Covidien acquisition, where he held roles in the Supply Chain organization and HR. Prior to Covidien, Keith had progressive roles in consulting and supply chain at Procter & Gamble and Accenture.
David Cambronne, HR Consulting Leader, SVP, Wells Fargo
Jill Hauwiller, President and Principal Consultant, Leadership Refinery
"Productivity and Wellness in a Pandemic."
David Cambronne holds a Master of Psychology degree from the University of St. Mary’s-Minnesota with additional post-master’s certification in Marriage and Family Therapy. Prior to that, David received his B.A. in psychology and communication from the University of MN-Duluth. David is a licensed professional clinical counselor in the state of MN, a Certified Employee Assistance Professional and a Certified Coach. David has done extensive education in the areas of mindfulness, trauma recovery, and emotional regulation. David has 22+ years in leadership roles including: human resource consulting, leadership development, organizational development, and employee assistance program management.
Jill Hauwiller is the President and Principal Consultant at Leadership Refinery, a Career and Leadership Development consulting firm based in Minneapolis, MN. She has over 20 years of experience in Global Talent Management, Leadership Assessment & Coaching, and Career Strategy & Transition. She has worked in and with global organizations, top-ranked business schools, and professional services firms. Jill specializes in developing high potential leaders through career changes and accelerated development, using a future-focused and strengths-based approach to creating sustainable change. Jill earned her Bachelor of Arts degree in Communication and German from the University of Minnesota-Duluth, and her Master of Arts degree in Communication from Bethel University, with an emphasis in emotional intelligence and conflict management. Jill speaks at local and national events on leadership, team, and career development. She is an ICF credentialed coach and certified in many tools and assessments which she applies to her facilitation and coaching. In her spare time, Jill is a yogi and enjoys camping, biking, canoeing, and spending time with her husband and two children.
Alex Smith, Chief HR Officer, City of Memphis
"From 2.5 to 3.5: City of Memphis' Journey from going Unnoticed to the Cover of a Magazine."
Alex Smith is the visionary and architect behind the city’s talent management, training, employee relations, compensation, benefits, and diversity initiatives. She is also the “Chief Change Officer,” focused on evolving the City of Memphis’s culture to enable Mayor Strickland’s mission of “improving the quality of life for all Memphians, every day.” Under Alex’s guidance and focus on innovation, collaboration, accountability, and service, she is helping position the City of Memphis as a model for a 21st century city. Prior to her service for the city, Alex was the Director of Human Resources for Brightstar Device Protection, a subsidiary of Brightstar Corporation where she led key culture and organizational development projects. Formerly, she served in HR management roles for industry leaders, including Target Corporation and Microsoft Corporation, building a career of being a strategic HR partner for key business leaders. Alex is also a strong believer in community service and has volunteered in several leadership roles, most notable being the global chairperson for Blacks at Microsoft, the first employee resource group at Microsoft Corporation. She also served on the board of Youth Eastside Services in Bellevue, WA. Alex holds a bachelor's degree from Duke University in Economics, and earned a master's degree in Human Resources and Industrial Relations from the University of Minnesota. She currently resides in Memphis with her two daughters.
Julie Sexton, Senior Vice President & Chief Human Resources Officer, Land O'Lakes
Katie Hines, Manager, Learning and Development, Land O’Lakes
"A Flipped Learning Implementation: What COVID Taught Us."
Julie Sexton serves as senior vice president and chief human resources officer (CHRO) for Land O’Lakes, Inc. where she leads the enterprise talent strategy. Known for providing innovative and agile human capital expertise, Julie also oversees HR business partnerships, integrated Talent Acquisition and Management strategies, Diversity, Equity & Inclusion, HR Solutions and Operations, Organization Effectiveness, and Learning & Development. Julie has nearly 30 years of human resources experience, most of them at Land O’Lakes. After early career stints at Mercy Hospital and Cargill, she joined Land O’Lakes in an Industrial Relations role. She followed that position with valuable HR experiences across the enterprise, including HR Business Partner roles with the business units, Dairy Foods and WinField United, and most recently leading Talent Management and the HR Centers of Excellence.
Katie Hines is a Manager of the Learning and Development team in Organizational Effectiveness at Land O’Lakes. She is responsible for understanding the skill, knowledge and leadership learning needs of Land O'Lakes and translating into the creation, selection and/or recommendation of learning experiences based on adult learning principles, instructional theory and best practices. In her 25+ years of experiences, Katie has held learning and development positions at Gateway Computers, Target Corporation and Land O’Lakes, Inc. She has been responsible for a variety of development opportunities including sales training, employee relations training, labor relations training and leadership programs. A native of Sioux Falls, South Dakota, Katie earned an MSAS from the University of South Dakota and a Music Education degree from Gustavus Adolphus College. She remains connected with the musical world by singing in a professional vocal ensemble that gives performances to support local charities. She also is President of the Caritas Vocal Ensemble board of directors.
Ryan Dunn, Co-Founder, Chief Talent Officer, i4CP
Kevin Wilde, Executive Leadership Fellow, Carlson School of Management
"Leadership Redefined: When we are faced with disruption, we are also faced with opportunity."
Ryan Dunn is the Sr. Director of Member Development, for the Institute for Corporate Productivity (i4cp), the fastest growing and largest corporate network focused on the discovering and advancing the practices of high-performance organizations. Ryan also is the Co-founder of the Chief Talent Officer Roundtables-a forum comprised of talent executives convening to network, learn from one another, and review the latest talent research and case studies. i4cp’s vendor-free community facilitates innovation by giving members – among the largest and most respected organizations in the world – access to Peers, Research, Tools and Technology. With more than 40 years of experience and the industry’s largest team of human capital analysts, i4cp is the definitive destination for organizations seeking innovative ways to improve workforce productivity. Ryan has been a leader in the human capital field for the last two decades. He is an accomplished executive with an extensive background and experience in leadership development and is known as a thought leader in the corporate learning, leadership, coaching, and talent management space. Prior to joining i4cp, Ryan was an executive at Silicon Valley-based Study.com where he led the Enterprise Solutions Division. Ryan also has served for 13 + years as an executive leader in multiple roles for the University of Phoenix and Apollo Education Group. Ryan is currently a faculty member for the University of Phoenix and facilitates undergraduate and graduate business courses. He also serves on the Professional Development Board for the Association for Talent Development (ATD) and Best Buddies. Ryan is a frequent moderator, panelist and speaker on talent management, learning, and leading-edge human capital practices. He also is a youth sports coach and is active in basketball, lacrosse, and softball.
Kevin Wilde currently serves as an Executive Leadership Fellow at the Carlson School of Management, University of Minnesota. He teaches applied leadership in a number of graduate courses. His current research topics include leadership coachability, executive derailment and contemporary talent development. In 2015, he concluded a 34 year corporate career in leadership and talent development at General Electric and General Mills. During his time at General Mills, the organization was consistently recognized for its innovative development work, highlighted by Fortune’s #2 ranking as one of the best companies in the world at leadership development, #1 listing by Leadership Excellence magazine, #1 Global Learning Elite ranking and Training magazine’s “Hall of Fame” designation as a top company for employee development. In 2007, Chief Learning Officer magazine selected Kevin as CLO of the year. Kevin continued to be an active contributor to the leadership and talent development profession with business advising and writing. His advisory work includes the Institute for Corporate Productivity (i4cp) and GP Strategies. In 2011, his first book, “Dancing with the Talent Stars: 25 Moves that Matter Now” was published by Human Capital Media. In 2015, he served as editor of “A CLO Leadership Reader: Chief Learning Officer Magazine’s Best for Today’s Learning Leader.” His writing for Talent management received a national award for editorial excellence from the American Society of Business Publication Editors. His work has also been published in over a dozen books, including “Coaching For Leadership” and the “Pfieffer Annual on Leadership Development”.
Afternoon Sessions - Working Toward Equitable Outcomes in the Workplace - #DEI
Nick Alm, Executive Director, Mossier
"LGBTQ Self-Identification: Challenges & Opportunities."
Nick Alm was born in St. Paul and grew up in Stillwater, Minnesota. While pursuing a degree in Management Information Systems from the University of Minnesota, he co-founded The Carlson School’s first undergraduate LGBTQ student organization, Compass. It was through this group that he developed a deep passion for advancing conversations about LGBTQ equality in the workplace and employment issues broadly. Today, Nick is the co-founder and Executive Director of Mossier, a social enterprise that helps organizations recruit and retain LGBTQ talent. Revenue from Mossier is granted to LGBTQ entrepreneurs in the 70 countries where being LGBTQ is still criminalized. To-date, Mossier has funded and supported ten LGBTQ-owned businesses within the tourism and agriculture space. In the long term, Mossier intends to be a local, national, and global leader on LGBTQ economic and employment equity.
Mark Irvin, Chief Inclusion, Diversity and Talent Officer, Best Buy
"Painting the Extra-Ordinary."
Mark Irvin is the chief inclusion, diversity and talent officer for Best Buy Co. Inc. In this role, he is responsible for the company’s strategy for creating and sustaining an inclusive work environment for its 125,000 employees. He also oversees all programs aimed at attracting, retaining and growing diverse talent and perspectives. Mark has spent most of his 30-year career in supply chain leadership. But he has always had a passion for people and development of leaders, dating back to his time as a captain in the U.S. Army. Most recently, Mark served as Best Buy’s senior vice president of supply chain, overseeing all of the company’s distribution centers. He was instrumental in realigning the company’s supply chain structure to drive innovation and efficiency that have resulted in exceptional customer experiences. Prior to joining Best Buy in 2013, Mark held a variety of supply chain leadership roles at Target for 11 years, both in the field and at the corporate headquarters. He has also held leadership roles at Cummins Inc., Corporate Express Delivery Systems and Baxter Healthcare. Mark has a bachelor’s degree from Fisk University in Nashville and an MBA from Franklin University in Columbus, Ohio. He was commissioned through the ROTC program at Vanderbilt University and served in the U.S. Armed Forces for eight years in field medical logistics.
Valerie Klitzke, Director of Diversity, Equity and Inclusion, Minnesota Department of Veterans Affairs
"Using Lived Experiences to Move Toward Equity.
Valerie Klitzke uses her life experiences, and the experiences and perspectives of others, to strive to make everyone feel they belong in the workplace. She describes herself as a lifelong learner and has a BA in Human Resource Management from St. Mary’s University and a MS in Project Management from St. Mary’s University. She served for seven years in the Minnesota Army National Guard (MNARNG) and obtained the rank of Captain. She is a combat Veteran and was the first female officer to be integrated in two of the combat arms units in the MNARNG. She had the opportunity to work in multiple federal agencies to include being the Equal Employment Opportunity Manager at the Minneapolis Veterans Affairs Healthcare System. She currently serves as the Director of Diversity, Equity, and Inclusion for the State of Minnesota Department of Veterans Affairs.
Karla Parra, Leadership and Transitions Coach, Vida Canvas Life and Career Coaching
"Non-obvious Inclusive Language and its Impact in the Workplace."
Karla Parra is a bilingual (English/Spanish) leadership and transitions coach. Certified by the Institute for Professional Excellence in Coaching (iPEC), she's the founder of Vida Canvas, a dual-language life and career coaching company. Prior to launching her own company in 2020, Karla was a Senior Manager in Human Resources at Accenture, as well as a consultant in the Talent & Organization practice for 9 years. Karla was born in Mexico and raised by bilingual, bicultural language teachers who inspired her to explore and celebrate the power of language in removing barriers and in creating unity and understanding among cultures.
Anika V. Ward, Founder and Principal, Sankofa Leadership Network
“Leading for Good: Become a Critical Partner Advancing EDI in Your Institution.”
Anika Ward has worked for over 20 years to advance equity and eliminate disparities, through a strategic, relationship-based approach to transforming systems and empowering leaders. A trusted advisor with a career spanning private, nonprofit, and government sectors, Anika has advanced statewide initiatives centering equity and inclusion within education, science, workforce development, community investments, cultural arts, and community health and well-being. A daughter of the historic Rondo neighborhood of Saint Paul, Minnesota, Anika’s approach to leadership development reflects her value for the richness that comes from diverse perspectives, cultures and communities. Anika holds a Masters in Human Services, and Bachelors in Human Resource Management from Concordia University – Saint Paul. She spends her free time enjoying music, arts, sports and the outdoors with her husband, four children and puppy.
Questions? Contact firstname.lastname@example.org.