Siddharth Chandramouli, Managing Director
Siddharth Chandramouli has worked extensively on strategy and operations initiatives across a wide range of industries, including financial services, healthcare, logistics, and travel. His previous experience includes working as a management consultant with IBM and McKinsey, where he led business development activities and project teams. In these roles, he worked closely with clients by bringing a structured, collaborative, and actionable approach to solving critical business problems. He has also served in leadership positions with Zurich Insurance Group, UnitedHealth Group, and Carlson Wagonlit Travel in various roles, including corporate strategy, sales and distribution, and operations. He received his PhD in Industrial and Operations Engineering from the University of Michigan. He has a passion for coaching and mentoring and building strong trust-based relationships.
Susan Meyer Goldstein, Academic Director
Professor Meyer-Goldstein joined the Carlson School faculty in 1998. She has also taught at Fisher College of Business, Ohio State University, and Olin School of Business, Washington University in St. Louis (MO). She previously worked in clinical research administration in the healthcare industry. Susan is globally recognized as an expert in service operations. Her research investigates the design and management of service processes and service supply chains. Her research extends to studying responsible operations practices, such as working conditions in supplier factories in developing economies. Susan teaches courses in supply chain and operations and service management. She teaches in executive, M.B.A. and undergraduate programs, and advises undergraduate and executive students on their research. She is the recipient of the Carlson School of Management Outstanding Teaching Award (twice) and the Carlson School of Management Outstanding Service Award. Susan has her Ph.D. in Operations Management from Ohio State University, M.B.A. from the Carlson School of Management, and B.S. in Genetics and Cell Biology from the College of Biological Sciences, University of Minnesota.
Marja Fox, Associate Director
Marja Fox is a senior executive with expertise in strategy, business development, marketing, and commercial operations. Her prior experience includes 10 years with management consulting firm, McKinsey & Company, where she served clients across many industries, including food and agriculture, consumer packaged goods, and financial services. She was also a Vice President of both Corporate Strategy and Marketing with Ecolab and CEO of SuraMedical, a startup medical device manufacturer. Marja is the founder of her eponymous strategy consulting firm. Marja has a PhD in Physical Chemistry from the University of Illinois at Urbana-Champaign, a BS in Chemistry from Harvey Mudd College and is an alum of the University of Minnesota's own UMTYMP program.
Toopan Bagchi, Associate Director
Toopan Bagchi is a retail and consumer goods strategy and innovation consultant with over 20 years of global experience. Toopan began his strategy consulting career with The Boston Consulting Group and McKinsey & Company. He then joined PepsiCo, where he co-led corporate strategy, served the Chairman and CEO as Chief of Staff, and led innovation for Quaker. Following PepsiCo, Toopan led strategic planning for Walmart’s US Food business and eventually joined Target as Vice President, Enterprise Strategy Development. He is currently the founder and managing director of Starship Advisors, a boutique consultancy. Toopan holds an M.B.A. from the University of Virginia, an M.A. in International Affairs from Johns Hopkins University, and a B.A. from Brown University.
Art Hill, Academic Founder & Professor Emeritus
Professor Hill founded the Carlson Consulting Enterprise in 2002 with help from several collaborators both inside and outside the Carlson School. He was the associate dean for MBA programs and John and Nancy Lindahl Professor in the Supply Chain and Operations Department.
Hill has extensive international experience at the Budapest University of Economic Sciences, State University of Management (Moscow), University of Witwatersrand (South Africa), IMD International (Lausanne, Switzerland), the National University of Singapore, and Renmin University (Beijing). He has consulted more than 100 organizations including 3M, Best Buy, Cargill, Carlson, Ceridian, CH Robinson, Cummins, Dow, General Mills, Goodrich, Home Depot, Honeywell, Land O'Lakes, Medtronic, Nestlé, Target, Thomson Reuters, Toro, U.S. Bank, and Wells Fargo. He was the editor of the Journal of Operations Management, the premier academic journal in operations management.
His current research is focused on supply chain management and process improvement.
Hill holds a BA in mathematics from Indiana University, an MS in industrial administration and a PhD from Purdue's Krannert School. He has been recognized as an outstanding instructor in the Carlson School of Management in several national publications including BusinessWeek.
Carlson Consulting Enterprise
Carlson School of Management
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