Executive Education Frequently Asked Questions

Discounts

Participants in Carlson Executive Education's short programs may qualify for discounts on registration costs. 

  • University of Minnesota Alumni: Alumni of the University of Minnesota qualify for a 40% discount on registration costs. Visit our Return to Campus page to learn more.
  • U.S. Military Veterans: Active or former military service members qualify for a discount of 20%. Contact [email protected] to receive the discount code that can be applied to your registration.
  • Government and Nonprofit Employees: Employees of government or nonprofit organizations qualify for a discount of 20%. Contact [email protected] to receive the discount code that can be applied to your registration. 
  • UMN Faculty/Staff: Carlson Executive Education is pleased to offer a 50% discount to current University of Minnesota faculty and staff on its programs. Visit our UMN Faculty/Staff Discount Process page to learn more. 

Terms and conditions apply. Discounts may not be combined and apply only to Carlson Executive Education open enrollment courses.

When you send three employees from the same organization to the same course, the fourth may attend at no charge. (Buy 3, get 1 free)

We offer larger group rates for 10+ through our Talent Development Partnerships. 

Payment

  1. Visit the webpage for the course you wish to attend.
  2. Under Program Details, select Register by Credit Card.
  3. Add the course to your cart and proceed to checkout. 
  4. Submit your payment using a credit card. 
  5. Once you submit your payment, you will receive an enrollment confirmation email. 
  1. Contact our team at [email protected] to request a phone payment. We will schedule a time to call you and process your payment using our secure payment terminal. 
  2. After your payment has been processed, we will send you an emailed receipt. 
  1. Visit the webpage for the course you wish to attend.
  2. Under Program Details, select Register by Invoice.
  3. Complete and submit the Register by Invoice form. Our team will register you for the program.
  4. Your billing contact will receive an emailed invoice from the University of Minnesota's Accounts Receivable team.
  5. Payment is due within 30 days of the invoice date. Invoices can be paid by credit/debit card, check, or Electronic Funds Transfer (EFT). For details on payment options, visit the University of Minnesota Accounts Receivable Services webpage for external customers. 

Yes. See the “Pay via invoice” section above. 

Some organizations require that reimbursement requests fall within a specific window before the program begins, or that the course be completed prior to submission. If this applies to you, please contact our team at [email protected]. We will reserve your seat in the course and officially register you for the program closer to your preferred time. 

Yes. Please email [email protected] to receive a copy of your receipt.

Program-Specific Questions

Course schedules are available on each course's webpage.

  1. Visit the Executive Education Courses webpage.
  2. Select the course you plan to attend.
  3. Scroll down to the Schedule section for day-by-day details.

You'll also receive a detailed schedule, including meal and break times, in your program welcome email. This is sent two weeks before the course begins.

In-person open enrollment programs are held at Marilyn C. Nelson Hall. Directions and parking information will be included in your program welcome email. 

There are several hotels conveniently located near Marilyn C. Nelson Hall, making it easy to travel to and from your course each day. We recommend reviewing our list of suggested hotels as you plan your visit. Please note that hotel availability and rates vary, so we encourage booking your accommodations early. Carlson Executive Education does not offer negotiated rates, and all reservations should be made directly with the hotel. 

Yes. All in-person courses include breakfast, lunch, beverages, and an afternoon dessert. A dietary restrictions form will be sent with your welcome email so our catering team can accommodate your needs. 

Yes, most programs include pre-work, though the amount and format vary by session. Details will be outlined in your welcome email, and materials will be posted in Canvas (login instructions included).

Carlson Executive Education is committed to providing an accessible and inclusive experience for all participants. Accessibility features include:

  • Accessible elevators
  • Adapted restrooms
  • Lactation spaces
  • All-gender restrooms
  • Room for reflection, wellness, meditation, and prayer
  • Accessible program materials are available upon request, such as slides and worksheets in large print, an assistive listening device, captioning, etc. 

An accessibility/accommodation form will be included in your program welcome email so we can address any specific needs in advance.

Brochures are available directly from each course's webpage.

  1. Visit the Executive Education Courses webpage.
  2. Select the course you're interested in.
  3. Under Program Details, click Request Brochure.

Courses will typically run around the same time in the following year. Some Carlson Executive Education courses may run multiple times per year. Please visit the Executive Education Courses webpage for more information on future course offerings and dates.

Each course webpage includes audience information to help you assess fit.

  1. Visit the Executive Education Courses webpage.
  2. Select the course you plan to attend.
  3. Scroll down to the Audience section for details on who the course is designed for.

 

If you have further questions about which course best fits your career goals, please connect with our Talent Development Consultants: 

 

Carmen Eide                        Carol Roecklein        

Email: [email protected]       Email: [email protected] 

Phone: 612-850-6731           Phone: 612-625-5412

Continuing Education Units (CEUs) are available for participating in Carlson Executive Education courses. CEU is the nationally recognized measure used to quantify the amount of time spent in a qualifying continuing education program. One CEU is credited for every 10 hours of course time. Consult with your licensing body or training department directly to understand whether CEUs earned through Carlson Executive Education may apply to your specific professional certification, licensing requirement, or other required training. 

Certificates

We offer several certificate pathways. You can build your own three, four, or five-course custom certificate program or choose a defined pathway.

Course Transfers

Yes. Carlson Executive Education understands that circumstances may arise that cause participants to transfer their enrollment into another program. 

  • Transfers must be received in writing. P­­­­lease email [email protected]. 
  • If you transfer within three weeks of the course start date, you will be charged a $250 fee. 
  • No more than two transfers per participant will be allowed. If you are over that limit, we will issue a cancellation instead.  

Course Cancellations

Carlson Executive Education understands that circumstances may arise that cause participants to cancel their enrollment in a program. 

  • Cancellations must be received in writing. Please email [email protected]. 
  • Carlson Executive Education requires significant advance preparation for program management purposes. You may cancel a program three or more weeks prior to the start of a program without incurring a cancellation fee. 
  • If you learn within three weeks of a course start date that you are not able to attend, you may transfer to another course for $250, or be charged the full price of the program.
  • Programs, program dates, and faculty are subject to change and/or cancel. In the event a program is canceled by Carlson Executive Education, the registration fee will be fully refunded to participants. Carlson Executive Education is not responsible for reimbursing travel-related or other expenses. 

Yes. If you're sick on a program day, please email [email protected] to let us know you'll be absent. We'll help you transfer into that same session the next time the program runs, so you don't miss the material.

If an Executive Education program needs to be canceled because of a weather emergency, the Executive Education team will communicate any changes to the schedule through email alerts. 

If a request to substitute a registrant is received in writing prior to a program’s start date, Carlson Executive Education may permit the substitution at no additional charge. Please notify our team by emailing [email protected]. 

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