KK Sinha

Kingshuk Sinha

Professor, Department Chair and Elmer L. Andersen Chair in Sustainable Supply Chain
Supply Chain and Operations

Contact

3-245 Carlson School

Education:

  • BTech (Honors) 1982
    Petroleum Engineering Indian School of Mines
  • MS 1986
    Petroleum Engineering University of Texas-Austin
  • PhD 1991
    Management University of Texas-Austin

Expertise:

  • Management of Technology and Innovation
  • Global Supply Chain Management
  • Management of Quality and Safety
  • Health Care Supply Chain Management
  • Responsible Supply Chain Management
  • Big Data Analytics
  • INDUSTRIES: High-Tech; Health Care/Medical Devices; Food and Agribusiness; and Retail

Biography

Kingshuk K. Sinha is a Professor and Chair of the Supply Chain and Operations Department, and is the holder of the Elmer L. Andersen Chair in Sustainable Supply Chain. He also serves as a Graduate Faculty in Bioinformatics and Computational Biology. Prior to pursuing his graduate education, he worked for the offshore oil and gas production and engineering planning groups of Dubai Petroleum Company (operated by Conoco Inc.) in United Arab Emirates.

Dr. Sinha’s areas of research interests and expertise include Technology and Innovation Management, Health Care Supply Chain Management, Global Supply Chain Management, Responsible Supply Chain Management and Big Data Analytics. His inquiries are predominantly empirical, motivated by contemporary and consequential real-world business and societal problems, and conducted, typically, in partnership with firms and not-for-profit organizations. His research often has a sectoral focus, and the empirical settings of his projects have included the medical/health care, high tech, food/agribusiness, retail, and energy/oil gas sectors.

Dr. Sinha’s program of research is comprised of projects that are addressing questions related to: (i) work-design and working conditions in distributed operational settings of global supply chains spanning developed and developing countries; (ii) managing supply chain risks with the rapid growth in adverse events and recalls related to medical devices and drugs; (iii) reducing the disparities in physical and mental health care delivery in underserved communities; (iv) evaluating the implications of scientific and technology advancements (e.g., surgical robots, precision medicine, telemedicine and mobile apps) for managing health care supply chains with a focus on improving affordability, access and awareness; and (v) the design and sustenance of pandemic (COVID-19) care supply chain and the impact of a pandemic (COVID-19) on the mental and physical health care supply chains.

Dr. Sinha has published papers in top-tier academic journals such as Management Science, Manufacturing & Service Operations Management, Production and Operations Management, Journal of Operations Management, Information Systems Research, Decision Sciences, Academy of Management Journal, Organization Science and Journal of Accounting Research. He has designed and taught courses in the undergraduate, MBA/MS, and Ph.D. programs. The topics of his recent graduate elective courses are: “Big Data Analytics in Supply Chains” and “Supply Chain Management in the Health Care and Medical Device Sector.” Over the years, he has served as the dissertation advisor of a cadre of doctoral students who now serve as faculty across universities in the U.S.

Dr. Sinha serves as the Director of the Joseph M. Juran Center for Research in Supply Chain, Operations, and Quality. He led the efforts that resulted in the creation of the Medical Industry Leadership Institute (MILI) at the University of Minnesota to advance management research and leadership education for the medical/health care sector. Dr. Sinha served as the Founding Academic Director of MILI. His recent editorial responsibilities included serving as Founding Department Editor (Management of Technology) for the Journal of Operations Management. Currently, he serves as a Senior Editor (Industry Studies and Public Policy) for the Production and Operations Management journal.

Dr. Sinha is the recipient of a number of scholarly recognitions. Among the recent recognitions include being the recipient of the 2016 University of Minnesota Grand Challenge Grant and is serving as the Co-Principal Investigator of the inter-collegiate, university system-wide initiative, Minnesota Precision Medicine Collaborative, aimed at transforming health and advancing health equity across the State of Minnesota through precision medicine. In 2017, he was recognized as the “MS in Supply Chain Management Teacher of the Year.” In 2019, he received the Distinguished Service Award from the Journal of Operations Management.


Selected Works & Activities.

  • Journal Articles
    “Taxing the taxpayers: An empirical investigation of the drivers of baseline changes in U.S. federal government technology programs,” (with D. Roy and A. Mishra) Forthcoming in Manufacturing and Service Operations Management.
  • Journal Articles
    “Sourcing structure and the execution of technology projects: A comparative evaluation of project efficiency,” (with A. Mishra, S. Thirumalai and A. H. Van de Ven), Journal of Operations Management 2020.
  • Book Chapters
    “Generalizable architectures and principles of informatics for scalable personalized and precision medicine (PPM) decision support,” ( with S. G. Johnson, P. Jacobson, S. M. Wolf, D. Yee and C. Aliferis), Personalized & Precision Medicine Informatic 2020.
  • Journal Articles
    “Robot-assisted surgical care delivery at a hospital: Policies for maximizing clinical outcome benefits and minimizing Costs,” (with U. K. Mukherjee) Journal of Operations Management (Special Issue on “Healthcare: Effective Care, Lower Cost”) 2020.
  • Journal Articles
    “Towards improving factory working conditions in developing countries: An empirical analysis of Bangladesh ready-made garment factories,” (with X. Liu, A. Mishra and S. M. Goldstein) Manufacturing & Service Operations Management-Special issue 2019.
  • Journal Articles
    “Product recall decisions in medical device supply chains: A big data analytic approach to evaluating judgment bias,” (with U. K. Mukherjee) Production and Operations Management (Special issue on “Big Data in Supply Chain Management”) 2018.
  • Journal Articles
    “Towards improving factory working conditions in developing countries: An empirical analysis of Bangladesh ready-made garment factories,” (with S. M. Goldstein, X. Liu, and A. Mishra) Manufacturing & Service Operations Management 2017
  • Journal Articles
    “Delivering long-term surgical care in underserved communities: The enabling role of international not-for-profit organizations (NPOs) as Partners,” (with E. J. Kohnke and U. K. Mukherjee) Production and Operations Management 2017.
  • Journal Articles
    “Product recall decisions in medical device supply chains: A big data analytic approach to evaluating judgment bias,” (with U. K. Mukherjee) Production and Operations Management 2017.
  • Journal Articles
    “Project quality: The Achilles’s heel of offshore technology projects,” (with A. Mishra and S. Thirumalai) IEEE Transactions on Engineering Management 2017.
  • Journal Articles
    “Towards an effective design of behavioral health care delivery,” (with D. Zepeda) Production and Operations Management 2016.
  • Journal Articles
    “Work design and integration glitches in globally distributed technology projects,” (with A. Mishra) Production and Operations Management 2015.
  • Journal Articles
    “Collaborative demand forecasting: Toward the design of an exception based forecasting mechanism,” (with Y. Dong, X. Huang and K. Xu) Journal of Management Information Systems (Special issue on the “Economics of Electronic Commerce”) 2014.
  • Journal Articles
    “Towards a unifying theory of management standard implementation: The case of ISO 9001/ISO 14001,” (with A. Ivanova and J. Gray) International Journal of Operations & Production Management 2014.
  • Journal Articles
    “Critical and complex technological capability development for health care delivery: Multi-year field study of a surgical (da Vinci) robot in a multispecialty hospital,” (with U. K. Mukherjee, S. Sinha, S. Bosch) Journal of Medical Devices 2014.
  • Journal Articles
    "To personalize or not to personalize the online purchase interactions: Implications of self-selection by retailers," (with S. Thirumalai) Information Systems Research 2013.
  • Journal Articles
    "IT capability for health care delivery: Is more better?" (with A. Dey and S. Thirumalai) Journal of Service Research (Special issue on IT-related service) 2013.
  • Journal Articles
    "Product recalls in the medical device industry: An empirical exploration of the sources and financial consequences," (with S. Thirumalai) Management Science 2011.
  • Journal Articles
    "The development and application of a process model for R&D project management in a high technology firm: A field study," (with D. Verma and A. Mishra) Journal of Operations Management (Special issue on field research) 2011.
  • Journal Articles
    "Customization of the Online Purchase Process in Electronic Retailing and Customer Satisfaction: An Online Field Study," (with S. Thirumalai) Journal of Operations Management (Special issue on field research) 2011.
  • Journal Articles
    "Improving pediatric cardiac surgical care in developing countries: Matching resources to needs" (with J. A. Dearani et al.) Pediatric Cardiac Surgery Annual 2010 [A publication of the American Association for Thoracic Surgery].
  • Journal Articles
    "Health care supply chain design: Toward linking the development and delivery of care globally," (with E. Kohnke) Decision Sciences 2009.
  • Journal Articles
    "Customization strategies in electronic retailing: Implications for customer purchase behavior," (with S. Thirumalai) Decision Sciences 2009.
  • Journal Articles
    "Designing work within and between organizations," (with A. H. Van de Ven). Organization Science (Special issue on frontiers of organization science) 2005.
  • Journal Articles
    "Conducting academic research with an industry focus: Production and operations management in the high tech industry," (with S. Beckman) Production and Operations Management (Special issue on high tech industry) 2005.
  • Journal Articles
    "Service product configurations in electronic B2C operations," (with G. R. Heim). Journal of Service Research 2005.
  • Journal Articles
    "Customer satisfaction with order fulfillment in retail supply chains: Implications of product type in electronic B2C transactions," (with S. Thirumalai). Journal of Operations Management (Special issue on coordinating product design, process design and s
  • Journal Articles
    "Applying process knowledge for yield variation reduction: A longitudinal field study," (with J. M. Field). Decision Sciences 2005.
  • Journal Articles
    "Managing quality in e-service systems: The development and application of a process model," (with J. M. Field and G. R. Heim). Production and Operations Management 2004.
  • Journal Articles
    "Service process configurations in electronic retailing: A taxonomic analysis of electronic food retailers," (with G. R. Heim) Production and Operations Management (Special issue honoring Professor Wickham Skinner) 2002.
  • Journal Articles
    "Toward a theory of project interdependencies in high tech R&D environments," (with D. Verma), Journal of Operations Management (Special issue on case and field studies) 2002.
  • Journal Articles
    "Performance impact of the elimination of separate direct labor variance reporting: A field study," (with R. D. Banker, S. Devaraj and R. G. Schroeder), Journal of Accounting Research 2002.
  • Journal Articles
    "Operational drivers of customer loyalty in electronic retailing: An empirical analysis of electronic food retailers," (with G. R. Heim) Manufacturing & Service Operations Management (Special issue on retail operations management) 2001.
  • Journal Articles
    "Work team implementation and trajectories of manufacturing quality: A longitudinal field study," (with R. D. Banker and J. M. Field), Manufacturing & Service Operations Management 2001.
  • Journal Articles
    "A product-process matrix for electronic B2C operations: Implications for the delivery of customer value," (with G. R. Heim), Journal of Service Research 2001.
  • Journal Articles
    "Innovation implementation in high technology manufacturing: A chaos-theoretic empirical analysis," (with S. Jayanthi) Journal of Operations Management (Special issue on theory driven empirical research) 1998.
  • Journal Articles
    "Quality and competition," (with R. D. Banker and I. Khosla) Management Science 1998.
  • Journal Articles
    "Impact of work teams on manufacturing performance: A longitudinal field study,” (with R. D. Banker, J. M. Field and R. G. Schroeder) Academy of Management Journal (Special issue on human resource management and organizational performance) 1996.
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