John Anderson

John Anderson

Professor Emeritus
Supply Chain and Operations


3-150 Carlson School


  • BChE 1966
    Chemical Engineering University of Minnesota
  • MBA 1968
    Business Administration University of Minnesota
  • PhD 1973
    Management Sciences University of Minnesota


  • Quality management
  • Operations analysis
  • Process excellence


John Anderson is an Emeritus Professor in the Supply Chain and Operations Department, past Associate Dean of Administration, and past Operations and Management Sciences Department Chair within the Carlson School of Management at the University of Minnesota. He holds a Bachelor of Chemical Engineering, Institute of Technology, University of Minnesota; MBA and Ph.D., School of Management, University of Minnesota.

Professor Anderson's research interests involve Operations Analysis and Strategy, Quality Management and Process Knowledge Representation. His writings have appeared in a number of academic and professional journals including: Decision Sciences, Management Sciences, International Journal of Production and Operations Management, Journal of Operations Management, Journal of Production and Inventory Control, Academy of Management Review, and Human Systems Management

He has served in leadership positions of several professional and academic associations including: Decision Sciences Institute of America (as a founding member and President), Juran Center for Quality Leadership (as founding member), American Production Inventory Control Society, American Society for Quality, Institute of Management Sciences, Academy of Management, and the National Consortium for Continuous Improvement in Higher Education (as member of the Board of Directors).

He taught primarily at the graduate level in the MBA, EMBA, Executive MBA, and Ph.D. Programs at the University of Minnesota. He taught extensively in Executive Development Programs within the Carlson School of Management.

He has worked as a consultant to a number of business and government organizations in the area of operations management, process leadership and quality management. Most recently he founded the Office of Service and Continuous Improvement, and also actively participated in the Strategic Positioning Initiative at the University of Minnesota.

Selected Works & Activities

  • Journal Articles
    "Process Quality Knowledge Bases," J. C. Anderson, K. Dooley, and X. Liu, Journal of Quality Management (2000).
  • Journal Articles
    "Towards Measuring the 'SPC Implementation/Practice' Construct: Some Evidence of Measurement Quality," J. C. Anderson, M. Rungtusanatham, and K. Dooley, International Journal of Quality and Reliability Management (1999).
  • Journal Articles
    "The Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Results," J. C. Anderson, M. Rungtusanatham, R. Schroeder, and S. Devaraj, Decision Sciences (September/October 1995).
  • Journal Articles
    "Combining Process Knowledge for Continuous Quality Improvement," J. C. Anderson, X. Liu, and K. Dooley, IIE Transactions (1995).
  • Journal Articles
    "A Theory of Quality Management Underlying the Deming Management Method," J. C. Anderson, M. Rungtusanatham, and R. Schroeder, Academy of Management Review (July 1994).
  • Journal Articles
    "Comparing the Effects of Cellular and Functional Manufacturing on Employees' Perceptions and Attitudes," J. C. Anderson and M. Rungtusanatham, Journal of Operations Management (1996).
  • Journal Articles
    "An Integrated Systems Approach to Process Control and Maintenance," with Kevin Linderman and Kathleen Mckone, European Journal of Operations Research, (2005).
  • "Adoption Rates and Patterns of Best Practices in New Product Development," with D. Dooley, and A. Subra, International Journal of Innovation Management, (2002).
    • Continuous quality improvement
    • Quality management of the new product development process
    • Process knowledge representation
    • Operations strategy: content and process
    • Editorial boards: Journal of Operations Management, Production Operations Management Journal, and Asian Pacific Journal of Quality Management
    • Best Paper Award, ASU Quality Management Research Conference, "The Impact of Maturity and Best Practices in New Product Development," 1998
    • National American Institute of Decision Sciences Innovative Education Award, November, 1979.
    • Dean's Award for Applied Research, Curtis L. Carlson School of Management, University of Minnesota, 1981.
    • Distinguished Teacher of the Year Award, College of Business Administration, University of Minnesota, 1975.
    • Dennis Grawoig Distinguished Service Award from the Decision Sciences Institute, 1997
    • National Science Foundation Research Grant: 1999-2001, Global Study of Practice and Policy Implications of ISO 9000/2000
    • National Science Foundation Research Grant: 1998-2000, Quality Management, Performance Measurement, and Organizational Performance in Long-Term Care Organizations
    • National Science Foundation Research Grant: 1996-1998, Quality Management of the New Product Development Process
    • 3M Research Grant, Engineering Systems & Technology: 1991-1999, Process Knowledge Bases for Continuous Improvement
    • Carlson School Operations and Management Sciences Research Professorship, focusing on Quality and Process Leadership, 2002 - 2005
    • Inducted as a Fellow, Decision Sciences Institute, November, 1993.
    • Recognized for University-Wide Leadership for Quality Improvement at the University of Minnesota, 1995.
    • Recognized in Business Week as one of the outstanding faculty in the Curtis L. Carlson School of Management, University of Minnesota, 1994.

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