Hailong Cui

Hailong Cui

Assistant Professor
Supply Chain & Operations


3-219 Carlson School


  • PhD 2020
    Data Sciences and Operations, USC Marshall
  • MS 2010
    Statistics, Arizona State University
  • BS 2006
    Mathematics, POSTECH, South Korea


  • Product Returns Management
  • Sustainable Operations Management
  • Empirical Operations Management
  • Statistical Machine Learning
  • Game Theory and Optimization


Hailong Cui joined the Supply Chain and Operations Department after receiving a Ph.D. in Data Sciences and Operations from the USC Marshall School of Business.

Hailong is an empiricist studying sustainability in the context of supply chain, retail, and restaurant operations. His research has been published in journals including Management Science, Manufacturing & Service Operations Management, and European Journal of Operational Research.

Hailong is particularly interested in high-impact problems inspired by real-world challenges and has extensive experience working with manufacturing, service, finance, and supply chain companies as well as technology start-ups.

Selected Works & Activities.

  • Journal Articles
    "Incentives and Emission Responsibility Allocation in Supply Chains," (with S. Gopalakrishnan, D. Granot, F. Granot, G. Sošić) Management Science (2021), 67(7): 4172–4190
  • Journal Articles
    “Impact of Specialization, Workload, and Product Personalization on Consumer Returns,” (with S. Rajagopalan, A. R. Ward) Manufacturing & Service Operations Management (2021), 23(2): 346-366
  • Journal Articles
    “Predicting Product Return Volume Using Machine Learning Methods,” (with S. Rajagopalan, A. R. Ward) European Journal of Operational Research (2020), Special Issue on Business Analytics, 281(3): 612-627
  • Journal Articles
    “Recycling Common Materials: Effectiveness, Optimal Decisions, and Coordination Mechanisms,” (with G. Sošić) European Journal of Operational Research (2019), 274(3): 1055-1068
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