About
Rachna Shah is a Professor, Operations and Management Science at the Carlson School of Management, University of Minnesota. Prof. Shah received her BA in Economics from Delhi University, India; and her MBA and Ph.D. in Operations Management from The Fisher College of Business, Ohio State University. Prof. Shah’s expertise is in lean manufacturing systems, supply chain management, information technology, and empirical research methods.
Her current research focuses on Lean Production System in manufacturing and service operations; the strategic impact of information technology on supply chain management; and empirical research methods and their theoretical implications in operations management and strategy research. She has published articles in the Journal of Operations Management, POMS Chronicle, Decision Science, and IEEE Transactions on Engineering Management.