Wendy Neu
About
Wendy is curious about people and what they do every day at work. Asking the question, “What do you do?” comes as naturally as the question, “How are you?”
Wendy likes the intricacies of business – the people, the processes, and the possibilities. She is especially interested in how business leaders deliver results, whether as a solopreneur, franchise owner, or multimillion-dollar business.
How people can do something more, or something better, when given the tools and support to do so is the heart of Wendy’s business. When people do the work that they are naturally talented at doing, the results are amazing. People make organizations succeed. It’s just that simple. Wendy is celebrating her 14th year as the owner of Crossroads Coaching & Consulting, Inc. Her work over the past 14 years encompasses strengths-focused discussions with business leaders, process efficiencies, strategic planning, succession planning, and leadership development.
Wendy also worked in the corporate sector for more than 15 years in a variety of areas, including business operations, process improvement, and organizational effectiveness. Her focus has been, and continues to be, transferring this knowledge and skill to people who believe in the success of their business. She strives to work with people who deliver a product, a service, or a story that will make lives better.
Areas of Expertise
- Leadership Development | C-Suite through front line supervisors: deep dive into the root cause of pressing business issues, strategies to navigate issues, creating a new vision, and actioning next steps.
- GALLUP CliftonStrengths® Assessment: strengths-based solutions for leaders and teams, with a focus on growth strategies that invite collaboration and positive results.
- Business Process Consulting: the customer story defines the work and is the key to unlocking greater productivity, innovative solutions, and growth.
- Roles & Responsibilities: who is doing what, why they are doing it, and how it aligns with the organization’s vision and mission.
Professional Experience
- Founder | Chief Navigator | Business & Leadership Development Consultant | Executive Coach| Crossroads Coaching & Consulting, Inc.
- Organizational Effectiveness Consultant, Target
- Learning & Organizational Effectiveness Consultant, Carlson Hotels Worldwide
- Business Process Analyst, Carlson Marketing Group
- Greenbelt, Meetings & Events, Carlson Marketing Group
- Senior Business Development Planner, Carlson Marketing Group
- Account Manager, Carlson Marketing Group
Education & Certifications
- Transformational Mindset Facilitator Coach, David Bayer Companies
- Strengths Strategy Certified Coach, Strengths Strategy, Inc.
- Certified Leadership & Talent Management Coach, Workplace Coach Institute
- Strengths Performance Coach, Gallup University
- Six Sigma Certified Green Belt, Carlson Companies
- Process Management I, II, III, Carlson Companies
- Design for Six Sigma / DMAIC Methodology, Carlson Companies
- Group Facilitation Methods, MNTop (Technology of Participation)
- Strengths Performance Coach, Gallup University
- BA, Sociology, Augsburg College