Breakout Sessions

Amplify Your Voice II: How to Prepare for a Conversation with Anyone

Session Track: Surge with Skills

Good conversations are powerful. Great conversations can be life-changing. However, it can be tough to make positive impressions and build up your conversational confidence without practice. Whether you’re gearing up to ask for a promotion, want to be taken more seriously at work, or want to curtail workplace bullying, this workshop will help you master using power phrases in real conversations.

You’ll benefit from attending this session on its own or along with Amplify Your Voice I: Why You Need Power Phrases.

Melissa DeLay

Melissa DeLay

Message Maven - TruPerception

Melissa DeLay is the award-winning founder and principal owner of TruPerception. With nearly two decades of strategic and corporate communication experience–including consulting for entities such as Ameriprise Financial and the state of Minnesota, as well as holding senior positions with 3M, Carlson Companies, Maytag, and AmeriPride–she knows how to deliver the right words in the right way to drive change, manage crises, boost engagement, and build a stronger brand. Her first book, The Truth About Scandal: The Everyday Guide to Navigating Business Crises, details her years of firsthand experience coaching and consulting professionals through some of the toughest communications issues facing modern leaders today.