Emergency Preparedness

It is absolutely critical for our students, staff, faculty, and visitors to feel safe when they are on campus. The University of Minnesota Police Department ensures the security of our campus grounds and facilities, through regular patrols and through its partnerships with other University departments and programs. The University of Minnesota is committed to providing a safe environment for everyone who lives, works, and studies on our campus.

Emergencies: Call 911

For ambulance, fire, or police services, the number to call is 911. You do not need an outside line, nor do you need change for pay phones. Dialing 911 on campus phones will directly contact you with the University of Minnesota Police Department.

For more information, see U of M Emergency Preparedness.


Call 612-624-2677 or 4-COPS using campus phones to contact the University Police for non-emergency assistance.

University Policy Security Monitor

Call 612-624-WALK or dial 911 in an emergency situation.

The security monitor is provided to help keep our facility safe and secure. The security monitor is available for assistance Monday though Friday from 5:00 p.m. to 7:00 a.m. and is on duty 24 hours on Saturdays and Sundays. The security monitor is stationed at the first floor kiosk desk or can be dispatched by calling 612-624-WALK.

Facilities Maintenance

To request immediate maintenance assistance (lights, heat, air, custodial) contact the Facilities Management Call Center at:

Phone: 612-624-2900
After hours and weekends, call 612-625-0011.

Donhowe Building, East Bank Campus
North-West District Office is located at 57 Heller Hall

Automated External Defibrillator

Automated External Defibrillator (AED) is provided in an enclosed case on the wall near the west stairwell on the first floor near the kiosk desk. The device talks and will verbally give you instructions on how to use the device. AEDs are the ONLY effective treatment for the most lethal type of sudden cardiac arrest.

Emergency Alert Radios

Emergency alert radios have been placed in selected offices within the Carlson School and other buildings across campus. This alert radio will sound an alarm tone in the event of a county/city wide alert. The radio tone is activated by the University of Minnesota Police Department in the event of a weather or other civil emergency. The tone will be followed by a voice message explaining the nature of the emergency (such as a tornado warning or required evacuation). At the sound of the tone, please listen to the message and pass the warning on to others in nearby areas. Take any necessary actions you feel appropriate to protect yourself.