Yuqing Ren

Assistant Professor
Information & Decision Sciences


  • B.E. 1995
    Electronic Engineering Xi'an Jiaotong University

  • M.E. 1998
    Systems Engineering Xi'an Jiaotong University

  • Ph.D. 2004
    Organization Science Carnegie Mellon University


  • Social media, enterprise 2.0, online community design, knowledge management, distributed collaboration, social networks, and computational modeling of groups and organizations.

Yuqing Ren is an Assistant Professor of Information and Decision Sciences at the Carlson School of Management at the University of Minnesota. I hold a Ph.D. from Carnegie Mellon University. Her areas of interest include business use of social media, online community design, distributed collaboration, knowledge management, and computational modeling of social and organizational systems. My research aims to understand how to design and manage group processes and information technologies to promote effective collaboration. I have examined this question in several domains such as knowledge-intensive companies, healthcare organizations, online communities, and social media platforms such as Facebook and Wikipedia. I employ a wide variety of research methods, using data from archival data, field observations, surveys, experiments, and computer simulations. My work has been published or forthcoming at Human-Computer Interaction, Journal of Management Studies, Journal of MIS, Management Science, MIS Quarterly, Organization Science, Organization Studies, The Academy of Management Annals,  and the proceedings of AOM, CSCW, HICSS, ICIS, and SIGCHI.

I currently serve as an Associate Editor for Management Science (Information Systems Department) since 2015 and on the editorial board of Organization Science since 2008

My latest research focuses on business use of social media to engage customers externaly and to promote collaboraiton internally. I have several ongoing projects that study businesses' social media marketing practice on Facebook Fan Pages. The questions my co-authors and I hope to address are (1) what Facebook users post about businesses on Facebook and what types of content lead to greater engagement, (2) what is the impact of positive and negative word-of-mouth on Facebook and how businesses should respond to negative publicity, (3) what are the cultural differences that global firms face in leveraging Facebook Fan Pages to engage customer across different regions. Contact me if you are interested in our working papers. 

Selected Works

  • Ren, Y., J. Chen, J. Riedl. forthcoming. The impact and evolution of group diversity on online collaboration. Management Science.
  • Ren, Y., R. E. Kraut. 2014. Agent-based modeling to inform online community theory and design: Impact of topical breadth, message volume, and discussion moderation on member commitment and contribution. Human-Computer Interaction, 29, 351-389.
    Download (1.6 MB)
  • Wang, X., B. Butler, Y. Ren. 2013. The impact of membership overlap on the growth: An ecological competition view of online groups. Organization Science, 24(2), 414-431.
    Download (361.99 KB)
  • Ren, Y., F. M. Harper, S. Drenner, L. Terveen, S. Kiesler, J. Riedl, R. E. Kraut. 2012. Building member attachment in online communities: Applying theories of group identity and interpersonal bonds. Management Information Systems Quarterly, 36(3), 841-864.
    Download (1 MB)
  • Argote, L. Y. Ren. 2012. Transactive memory systems: Micro foundations of dynamic capabilities. Journal of Management Studies, 49(8), 1375-1382.
    Download (56.97 KB)
  • Ren, Y., L. Argote. 2011. Transactive memory systems 1985-2010: An integrative framework of key dimensions, antecedents, and consequences. The Academy of Management Annals, 5(1), 189-229.
    Download (420.4 KB)
  • Ren, Y., S. Kiesler, S. Fussell. 2008. Multiple Group coordination in complex and dynamic task environments: Interruptions, coping mechanisms, and technology recommendations. Journal of Management Information Systems, 25(1), 105-130.
    Download (1.29 MB)
  • Ren, Y., R. E. Kraut, S. Kiesler. 2007. Applying common identity and bond theory to design of online communities. Organization Studies, 28(3), 377-408
    Download (239.47 KB)
  • Boh, W. F., Y. Ren, S. Kiesler, R. Bussjaeger. 2007. Expertise and collaboration in the geographically dispersed organization. Organization Science, 18(4), 595-612
    Download (188.07 KB)
  • Ren, Y., K. M. Carley, L. Argote. 2006. The contingency effects of transactive memory: When is it more beneficial to know what others know? Management Science, 52(5), 671-682
    Download (186.18 KB)

Current Activities

Editorial Appointments

  • Yuqing Ren serves on the editorial board of Organization Science
  • Yuqing Ren serves as an Associate Editor for Management Science, Information Systems Department

Research Grants

  • National Science Foundation Grant on Online Volunteer Communities (IIS-0808692), $2.4 million, 2008-2013 (with John Riedl, Joe Konstan, Loren Terveen, Robert Kraut, Mark Synder)
  • 3M Non-Tenured Faculty Award to study corporate use of social media technologies such as wikis, blogs, and social networks
  • University of Minnesota Grant-in-Aid to study the impact of negative publicity on social media, 2012-2014
3-314 CarlSMgmt
Curriculum Vitae (207.02 KB)

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